Friday, October 26, 2007
full moon
the moon was full last night and today it shows. more crazy people came in here and gave me headaches than ever. i had one customer that i replaced a panel on the bottom portion of his truck seat. this usually costs 150$ because it takes a long time to get the seat off and reinstall it (hogringing and all). he wined about money so i told him if he got the seat out, took the cover off and just gave me the skin to repair then put it back on himself i would do it for 30$. he dropped the seat off without taking off the skin, so i charged him 50$ (trying to be nice) and he freaked out and said that i said i would reupholster the whole seat for 20$. he then gave me an atm card (not debit) to pay for the seat. i had to fight him to get a real card from him then he came back later and said the seat wouldn't retract. WE DID NOT TAKE THE SEA T OUT OF THE TRUCK! so, mike went out to see what the problem was and he had not inserted a pin that he was supposed to (the customer) and we did not charge him for it. he then said that if he knew we were going to charge him 10$ extra to put the seat back on he would have done it himself! i told him you pulled it yourself, you were supposed to unskin also. crazy losing battle. i did get the 50$ and kept my cool, but i have a headache. that is just one example.
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1 comment:
oh man, people like that are the worst :( good for you for holding your ground!!
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